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Introductions to psychology / Fernald, Dodge L
Title : Introductions to psychology Material Type: printed text Authors: Fernald, Dodge L, Author Edition statement: 5th ed Publisher: New Delhi: A.I.T.B.S Publication Date: 2004 Pagination: 643p Price: Rs576 Languages : English Descriptors: Psychology, Comparative Keywords: 'psychology' Class number: 150 Introductions to psychology [printed text] / Fernald, Dodge L, Author . - 5th ed . - [S.l.] : New Delhi: A.I.T.B.S, 2004 . - 643p.
Rs576
Languages : English
Descriptors: Psychology, Comparative Keywords: 'psychology' Class number: 150 Hold
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Barcode Call number Media type Location Section Status 103 150 FER Books Uniglobe Library Philosophy & Psychology Available 104 150 FER Books Uniglobe Library Philosophy & Psychology Available 105 150 FER Books Uniglobe Library Philosophy & Psychology Available Investor awareness, perceived risk attitudes, and investor behavior in Nepalese stock market / Chandan, Soni
Title : Investor awareness, perceived risk attitudes, and investor behavior in Nepalese stock market Material Type: printed text Authors: Chandan, Soni, Author Publication Date: 2019 Pagination: 114p. Size: GRP/Thesis Accompanying material: 1st/Gmba Languages : English Abstract: The inception of the stock market has been provided investment opportunities for individual and institutional investors in Nepal. Stock market is considered as one of the best ways to increase funds. Stock markets are essential for economic growth as they insure the flow of resources to the most productive investment opportunities. Stock markets are more than a place to trade securities; they operate as a facilitator between savers and users of capital by means of pooling of funds, sharing risk, and transferring wealth. Stock market plays a crucial role in the financial system. This allows business to be publicly traded, or raise additional capital for expansion by selling shares of ownership of the company in a public market.
Decision making is part of routine life; people have to take variety of decisions, large or small, economic or non-economic. Decision making is the mental or cognitive process that results in the selection of a course of action among several alternative situations. Investor behavior on the stock market is often seen to be a factor of cognition, emotion and social influences. And the need to incorporate psychology attempts to explain how perception of investors and their reaction to uncertainties affect the investment decision there by influencing price movements. As capital market mobilizes the scattered resources and channels them in productive sector, capital market is an effective instrument of expanding productive capacities of the country.
Although there is an abundant academic literature on global stock market, especially in the developed countries, but one finds little literature on the Nepali stock market. The study on investors’ awareness, perceived risk attitudes and investors’ behavior is comparatively less in Nepal as compared to other developed countries. The trading in share market is not just affected by the information but also by other factors such as psychological factors, education and income. It is seen that investors are more reliable and attached with a particular type of investment alternatives. The prominent issues in the stock market might be the fluctuating stock market indices, the capital centric trading system, limited numbers of dominant investors, and their influences in stock market.
The major objective of this study is to analysis of investment behaviour of individual investors of stock market. The specific objectives of the study are to analyze the most influential factors that affect the investment decision, assess the impact of social learning, financial awareness, risk taking behavior and overconfidence on investing behavior of Nepalese investors, find out the major sources of basic knowledge about how to invest in stock and evaluate the opinion of the Nepalese stock investors on investment alternative and decision making.
This study is based on primary sources of data. The primary sources of data have been used to assess the opinion of respondents with respect to investor awareness, perceived risk attitudes and investor behavior in case of Nepalese capital market. The stock investors are selected from different brokers’ floors in Kathmandu and personally known investor friends and relatives. The questionnaire survey has been carried out to record the opinions and perceptions with respect to individual investors’ decision making in Nepalese stock market. The structure questionnaires were distributed among the different investors. The questionnaire contains total 40 questions of mixed type option such as personal information, closed-end multiple choice and five-point Likert scale items. Thus, there are altogether 198 respondents on which the entire study depends. In order to meet the objective of the study, percentage, frequency distribution and correlation was employed to examine the behavioral biases influencing portfolio investment decision making in Nepal stock exchange.
The result shows that investors’ behavior is positively and significantly related with social learning, financial awareness, risk taking behavior and overconfidence in Nepalese stock investors. It indicates that higher the social learning, financial awareness, risk taking behavior and overconfidence, higher would be the involvement in trading in Nepalese stock market. The study also concludes that demographic factors like age, gender, material status, education, occupation and level of income have influence individual behavior towards investing decision in stock market. The regression result shows that the beta coefficients for social learning, financial awareness, risk taking behavior and overconfidence are positive with the investors investing behavior in Nepalese stock market
Investor awareness, perceived risk attitudes, and investor behavior in Nepalese stock market [printed text] / Chandan, Soni, Author . - 2019 . - 114p. ; GRP/Thesis + 1st/Gmba.
Languages : English
Abstract: The inception of the stock market has been provided investment opportunities for individual and institutional investors in Nepal. Stock market is considered as one of the best ways to increase funds. Stock markets are essential for economic growth as they insure the flow of resources to the most productive investment opportunities. Stock markets are more than a place to trade securities; they operate as a facilitator between savers and users of capital by means of pooling of funds, sharing risk, and transferring wealth. Stock market plays a crucial role in the financial system. This allows business to be publicly traded, or raise additional capital for expansion by selling shares of ownership of the company in a public market.
Decision making is part of routine life; people have to take variety of decisions, large or small, economic or non-economic. Decision making is the mental or cognitive process that results in the selection of a course of action among several alternative situations. Investor behavior on the stock market is often seen to be a factor of cognition, emotion and social influences. And the need to incorporate psychology attempts to explain how perception of investors and their reaction to uncertainties affect the investment decision there by influencing price movements. As capital market mobilizes the scattered resources and channels them in productive sector, capital market is an effective instrument of expanding productive capacities of the country.
Although there is an abundant academic literature on global stock market, especially in the developed countries, but one finds little literature on the Nepali stock market. The study on investors’ awareness, perceived risk attitudes and investors’ behavior is comparatively less in Nepal as compared to other developed countries. The trading in share market is not just affected by the information but also by other factors such as psychological factors, education and income. It is seen that investors are more reliable and attached with a particular type of investment alternatives. The prominent issues in the stock market might be the fluctuating stock market indices, the capital centric trading system, limited numbers of dominant investors, and their influences in stock market.
The major objective of this study is to analysis of investment behaviour of individual investors of stock market. The specific objectives of the study are to analyze the most influential factors that affect the investment decision, assess the impact of social learning, financial awareness, risk taking behavior and overconfidence on investing behavior of Nepalese investors, find out the major sources of basic knowledge about how to invest in stock and evaluate the opinion of the Nepalese stock investors on investment alternative and decision making.
This study is based on primary sources of data. The primary sources of data have been used to assess the opinion of respondents with respect to investor awareness, perceived risk attitudes and investor behavior in case of Nepalese capital market. The stock investors are selected from different brokers’ floors in Kathmandu and personally known investor friends and relatives. The questionnaire survey has been carried out to record the opinions and perceptions with respect to individual investors’ decision making in Nepalese stock market. The structure questionnaires were distributed among the different investors. The questionnaire contains total 40 questions of mixed type option such as personal information, closed-end multiple choice and five-point Likert scale items. Thus, there are altogether 198 respondents on which the entire study depends. In order to meet the objective of the study, percentage, frequency distribution and correlation was employed to examine the behavioral biases influencing portfolio investment decision making in Nepal stock exchange.
The result shows that investors’ behavior is positively and significantly related with social learning, financial awareness, risk taking behavior and overconfidence in Nepalese stock investors. It indicates that higher the social learning, financial awareness, risk taking behavior and overconfidence, higher would be the involvement in trading in Nepalese stock market. The study also concludes that demographic factors like age, gender, material status, education, occupation and level of income have influence individual behavior towards investing decision in stock market. The regression result shows that the beta coefficients for social learning, financial awareness, risk taking behavior and overconfidence are positive with the investors investing behavior in Nepalese stock market
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Barcode Call number Media type Location Section Status 632/D CHA Thesis/Dissertation Uniglobe Library Philosophy & Psychology Available Invitation to psychology / Sishir Subba
Title : Invitation to psychology Material Type: printed text Authors: Sishir Subba, Author Publisher: Kathmandu Size: Book Photocopy Languages : English Descriptors: Psychology Keywords: 'psychology' Class number: 150 Invitation to psychology [printed text] / Sishir Subba, Author . - [S.l.] : Kathmandu, [s.d.] . - ; Book Photocopy.
Languages : English
Descriptors: Psychology Keywords: 'psychology' Class number: 150 Hold
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Barcode Call number Media type Location Section Status 2999 150 SUB Books Uniglobe Library Philosophy & Psychology Available 3000 150 SUB Books Uniglobe Library Philosophy & Psychology Available Invitation to psychology / Subba, Shishir Thapa
Title : Invitation to psychology Material Type: printed text Authors: Subba, Shishir Thapa, Author Publisher: Kathmandu Publication Date: 2010 Pagination: 144p Size: Book Price: Rs.275 Languages : English Descriptors: Psychology Keywords: 'psychology' Class number: 150 Invitation to psychology [printed text] / Subba, Shishir Thapa, Author . - [S.l.] : Kathmandu, 2010 . - 144p ; Book.
Rs.275
Languages : English
Descriptors: Psychology Keywords: 'psychology' Class number: 150 Hold
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Barcode Call number Media type Location Section Status 6027 150 SUB Books Uniglobe Library Philosophy & Psychology Due for return by 05/23/2023 6028 150 SUB Books Uniglobe Library Philosophy & Psychology Available 6029 150 SUB Books Uniglobe Library Philosophy & Psychology Available 6030 150 SUB Books Uniglobe Library Philosophy & Psychology Available 6020 150 SUB Books Uniglobe Library Philosophy & Psychology Available 6021 150 SUB Books Uniglobe Library Philosophy & Psychology Available 6023 150 SUB Books Uniglobe Library Philosophy & Psychology Available 6024 150 SUB Books Uniglobe Library Philosophy & Psychology Available 6025 150 SUB Books Uniglobe Library Philosophy & Psychology Available 6026 150 SUB Books Uniglobe Library Philosophy & Psychology Available 6031 150 SUB Books Uniglobe Library Philosophy & Psychology Available 6032 150 SUB Books Uniglobe Library Philosophy & Psychology Available 6033 150 SUB Books Uniglobe Library Philosophy & Psychology Available 6034 150 SUB Books Uniglobe Library Philosophy & Psychology Available 2176 150 SUB Books Uniglobe Library Philosophy & Psychology Available 2177 150 SUB Books Uniglobe Library Philosophy & Psychology Available 2178 150 SUB Books Uniglobe Library Philosophy & Psychology Available 2179 150 SUB Books Uniglobe Library Philosophy & Psychology Due for return by 05/11/2024 2180 150 SUB Books Uniglobe Library Philosophy & Psychology Available 6022 150 SUB Books Uniglobe Library Philosophy & Psychology Available Invitation to psychology / Sishir Subba
Title : Invitation to psychology Material Type: printed text Authors: Sishir Subba, Author Publisher: Kathmandu Size: Book Languages : English Descriptors: Psychology Keywords: 'psychology' Class number: 150 Invitation to psychology [printed text] / Sishir Subba, Author . - [S.l.] : Kathmandu, [s.d.] . - ; Book.
Languages : English
Descriptors: Psychology Keywords: 'psychology' Class number: 150 Hold
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Barcode Call number Media type Location Section Status 3001 150 SUB Books Uniglobe Library Philosophy & Psychology Available 3002 150 SUB Books Uniglobe Library Philosophy & Psychology Available 3003 150 SUB Books Uniglobe Library Philosophy & Psychology Available Java Fundamentals / Schildt,Herbert
Title : Java Fundamentals Material Type: printed text Authors: Schildt,Herbert, Author Publisher: MC,GRAW.Hill Publication Date: 2015 Pagination: 1034 Size: textbooks ISBN (or other code): 978-1-259-00659-3 Languages : English Java Fundamentals [printed text] / Schildt,Herbert, Author . - [S.l.] : MC,GRAW.Hill, 2015 . - 1034 ; textbooks.
ISBN : 978-1-259-00659-3
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Barcode Call number Media type Location Section Status 11323 005.133 SCH Books Uniglobe Library Philosophy & Psychology Available Management information system / Gordon B. Davis
Title : Management information system Material Type: printed text Authors: Gordon B. Davis, Author Edition statement: 2nd ed Publisher: New Delhi: Tata Mc-Graw Hill Publication Date: 2000 Pagination: 693p Size: Book Price: Rs.472 Languages : English Descriptors: Information resource management
Information technology
Management information systemKeywords: 'information system information technology information resource' Class number: 658.403 Management information system [printed text] / Gordon B. Davis, Author . - 2nd ed . - [S.l.] : New Delhi: Tata Mc-Graw Hill, 2000 . - 693p ; Book.
Rs.472
Languages : English
Descriptors: Information resource management
Information technology
Management information systemKeywords: 'information system information technology information resource' Class number: 658.403 Hold
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Barcode Call number Media type Location Section Status 628 658.403 DAV Books Uniglobe Library Philosophy & Psychology Available Market structure and performance of commercial banks in Nepal / Manju Adhikari
Title : Market structure and performance of commercial banks in Nepal Material Type: printed text Authors: Manju Adhikari, Author Publication Date: 2014 Pagination: 110p. Size: GRP/Thesis Accompanying material: 1/B General note: Including bibliography Languages : English Descriptors: Banks
Banks and banking
Commercial banks
Industrial organization (Economic theory)
Markets
NepalKeywords: 'market structure banks bank and banking markets nepal commercial bank' Class number: 338.6 Abstract: Bank performance has substantive repercussion on investment, firm growth, industrial expansion, and economic development. Thus, study on the banking system, market structure and performance has important policy implications. Therefore, this study is particularly relevant for Nepalese economy given the high degree of concentration in its banking market. The importance of conducting this study is to provide empirical evidence on the market structure and performance of listed commercial banks in Nepal. Hence, the outcome of the study will help the country’s regulator in formation of policy to deal with unexpected change in financial conditions, capital adequacy regulations and other factors that might affects the bank’s performance. The main objective of this study is to examine the relationship between the market structure and financial performance of Nepalese commercial banks. The Specific objectives are to examine the impact of the market structure on profitability of Nepalese commercial banks, to study the major roles of the determinants of the performance of Nepalese commercial banks, to examine the impact of ownership on the efficiency of commercial banks in Nepal and to analysis how cost efficiency influence the performance of the commercial banking and to analyze effect of market structure in enhancing the performance of commercial banks in Nepal. This study has employed descriptive and casual comparative research designs to deal with the fundamental issues associated with the market structure and performance of commercial banks in Nepal. Moreover, this study depends on correlation research design in order to determine the direction and magnitude of the correlation among the dependent variable i.e. banks’ performance and the independent variables. So, this study employed the relationship between ROA, ROE, market value, total assets, C/D ratio, credit risk as measured by NPL/Total loan, liquidity risk measured by CRR, and Cost efficiency as measured by total revenue/total cost with the help of correlation research design. The structured questionnaire survey has been conducted to collect and record the opinions and perception of bankers regarding the determinants of banks’ performance and market structure. For secondary data analysis the essential data have collected for each year from 2001/02 to 2012/13 of selected banks. The result of this study found that among the determinants of ROA, the highest positive and significant correlation coefficient is recorded between C/D ratio and total assets. Among the determinants of ROE, the highest negative and significant correlation coefficient is recorded between credit risk and total assets. The regression result shows that only credit risk, liquidity risk and total assets positively and significantly influence return on assets. However, the models estimated are good as revealed by F-statistics and coefficients of multiple determinations (R2).Likewise, the regression result of ROE and its determinants find out that even though all the variables are positively related with ROE but only market value is significantly related with ROE. This means that only market value influence ROE.
Analysis of Primary Data revealed that the level of profit in the selected banks is moderate. The survey indicates that majority of respondents accepted that the recent changes in banking and investment regulations in Nepal affects banking activities and its expansion. The central bank regulation and policies is the major factors that make changes in Nepalese banking industry over past decades. Credit risk is the most important factors affecting the performance of the banks followed by cost efficiency, market share, total assets, C/D ratio and liquidity risk respectively. Likewise, it is found that profitability is the primary goal of commercial banks of Nepal and without profitability bank will not survive for the long run. Similarly, trend in bank profitability and factor affecting it are major indicator of changes in the state of health of national banking system and the current profitability of commercial banks of Nepal is sufficient in order to survive for the long run. Majority of the respondent feel that Banks would improve profitability by improving screening and monitoring of credit risk and such policies involve the forecasting of future levels of risk. It is also found that Bank having higher cost efficiency shows lower profitability and the profitability of commercial banks in Nepal is not good as expected due to corruption, lack of proper policy and guidelines, higher lending on non-productive sectors, and lack of good corporate governance.
The major conclusion of this study is that banks with high market value per share have higher return on assets and large size banks have high return on asset. With respect to cost efficiency, credit risk, liquidity risks, size, credit deposit ratio shows a positive pattern of movement in return on asset was observed. Further, the result shows that return on equity also increases with Liquidity risk and size on one way sort portfolio. Finally ROA is significantly influence by liquidity risk, credit risk and total assets and ROE is influenced by market value of the banks.
Market structure and performance of commercial banks in Nepal [printed text] / Manju Adhikari, Author . - 2014 . - 110p. ; GRP/Thesis + 1/B.
Including bibliography
Languages : English
Descriptors: Banks
Banks and banking
Commercial banks
Industrial organization (Economic theory)
Markets
NepalKeywords: 'market structure banks bank and banking markets nepal commercial bank' Class number: 338.6 Abstract: Bank performance has substantive repercussion on investment, firm growth, industrial expansion, and economic development. Thus, study on the banking system, market structure and performance has important policy implications. Therefore, this study is particularly relevant for Nepalese economy given the high degree of concentration in its banking market. The importance of conducting this study is to provide empirical evidence on the market structure and performance of listed commercial banks in Nepal. Hence, the outcome of the study will help the country’s regulator in formation of policy to deal with unexpected change in financial conditions, capital adequacy regulations and other factors that might affects the bank’s performance. The main objective of this study is to examine the relationship between the market structure and financial performance of Nepalese commercial banks. The Specific objectives are to examine the impact of the market structure on profitability of Nepalese commercial banks, to study the major roles of the determinants of the performance of Nepalese commercial banks, to examine the impact of ownership on the efficiency of commercial banks in Nepal and to analysis how cost efficiency influence the performance of the commercial banking and to analyze effect of market structure in enhancing the performance of commercial banks in Nepal. This study has employed descriptive and casual comparative research designs to deal with the fundamental issues associated with the market structure and performance of commercial banks in Nepal. Moreover, this study depends on correlation research design in order to determine the direction and magnitude of the correlation among the dependent variable i.e. banks’ performance and the independent variables. So, this study employed the relationship between ROA, ROE, market value, total assets, C/D ratio, credit risk as measured by NPL/Total loan, liquidity risk measured by CRR, and Cost efficiency as measured by total revenue/total cost with the help of correlation research design. The structured questionnaire survey has been conducted to collect and record the opinions and perception of bankers regarding the determinants of banks’ performance and market structure. For secondary data analysis the essential data have collected for each year from 2001/02 to 2012/13 of selected banks. The result of this study found that among the determinants of ROA, the highest positive and significant correlation coefficient is recorded between C/D ratio and total assets. Among the determinants of ROE, the highest negative and significant correlation coefficient is recorded between credit risk and total assets. The regression result shows that only credit risk, liquidity risk and total assets positively and significantly influence return on assets. However, the models estimated are good as revealed by F-statistics and coefficients of multiple determinations (R2).Likewise, the regression result of ROE and its determinants find out that even though all the variables are positively related with ROE but only market value is significantly related with ROE. This means that only market value influence ROE.
Analysis of Primary Data revealed that the level of profit in the selected banks is moderate. The survey indicates that majority of respondents accepted that the recent changes in banking and investment regulations in Nepal affects banking activities and its expansion. The central bank regulation and policies is the major factors that make changes in Nepalese banking industry over past decades. Credit risk is the most important factors affecting the performance of the banks followed by cost efficiency, market share, total assets, C/D ratio and liquidity risk respectively. Likewise, it is found that profitability is the primary goal of commercial banks of Nepal and without profitability bank will not survive for the long run. Similarly, trend in bank profitability and factor affecting it are major indicator of changes in the state of health of national banking system and the current profitability of commercial banks of Nepal is sufficient in order to survive for the long run. Majority of the respondent feel that Banks would improve profitability by improving screening and monitoring of credit risk and such policies involve the forecasting of future levels of risk. It is also found that Bank having higher cost efficiency shows lower profitability and the profitability of commercial banks in Nepal is not good as expected due to corruption, lack of proper policy and guidelines, higher lending on non-productive sectors, and lack of good corporate governance.
The major conclusion of this study is that banks with high market value per share have higher return on assets and large size banks have high return on asset. With respect to cost efficiency, credit risk, liquidity risks, size, credit deposit ratio shows a positive pattern of movement in return on asset was observed. Further, the result shows that return on equity also increases with Liquidity risk and size on one way sort portfolio. Finally ROA is significantly influence by liquidity risk, credit risk and total assets and ROE is influenced by market value of the banks.
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Barcode Call number Media type Location Section Status 65/D 338.6 ADH Thesis/Dissertation Uniglobe Library Philosophy & Psychology Available A Mind of Own / Brogan Kelly
Title : A Mind of Own Material Type: printed text Authors: Brogan Kelly, Author Publisher: Thorsons Publication Date: 2016 Pagination: 337.p Size: fiction ISBN (or other code): 978-0-00-812800-5 Languages : English A Mind of Own [printed text] / Brogan Kelly, Author . - [S.l.] : Thorsons, 2016 . - 337.p ; fiction.
ISBN : 978-0-00-812800-5
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Barcode Call number Media type Location Section Status 11142 BRO Books Uniglobe Library Philosophy & Psychology Available Mindset / Dweck,Dr carols
Title : Mindset Material Type: printed text Authors: Dweck,Dr carols, Author Publisher: Random Publication Date: 2017 Pagination: 301 Size: text book ISBN (or other code): 978-1-78033-222-2 Price: Rs301 Languages : English Mindset [printed text] / Dweck,Dr carols, Author . - [S.l.] : Random, 2017 . - 301 ; text book.
ISBN : 978-1-78033-222-2 : Rs301
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Barcode Call number Media type Location Section Status 10978 DWE Books Uniglobe Library Philosophy & Psychology Available Nepalese journal of finance
[serial] See available issues
Title : Nepalese journal of finance Material Type: printed text Publisher: Uniglobe College Publication Date: 2014 ISBN (or other code): 2392-4144 Languages : English Descriptors: Finance
Nepal
NJFKeywords: 'return on assets return on equity GDP growth rate' Class number: 332.05 [serial] See available issues Nepalese journal of finance [printed text] . - New Baneshwor, 7953, Nepal : Uniglobe College, 2014.
ISSN : 2392-4144
Languages : English
Descriptors: Finance
Nepal
NJFKeywords: 'return on assets return on equity GDP growth rate' Class number: 332.05 Nepalese journal of management
[serial] See available issues
Title : Nepalese journal of management Material Type: printed text Publisher: Uniglobe College Publication Date: 2014 ISBN (or other code): 2392-4152 Languages : English Descriptors: Financial management
Management
NJMKeywords: 'Management finanacial management' Class number: 658.005 [serial] See available issues Nepalese journal of management [printed text] . - New Baneshwor, 7953, Nepal : Uniglobe College, 2014.
ISSN : 2392-4152
Languages : English
Descriptors: Financial management
Management
NJMKeywords: 'Management finanacial management' Class number: 658.005 E-copies
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NJM_Vol_5-3_July_2018.pdfAdobe Acrobat PDF Operating systems / Deital, Harvey M.
Title : Operating systems Material Type: printed text Authors: Deital, Harvey M., Author Edition statement: 2th ed. Publisher: Pearson Education Publication Date: 1990 Pagination: 853p Price: Rs.1040 Languages : English Descriptors: Operating systems (Computers) Keywords: 'Operating systems (Computers)' Class number: 005.43 Operating systems [printed text] / Deital, Harvey M., Author . - 2th ed. . - [S.l.] : Pearson Education, 1990 . - 853p.
Rs.1040
Languages : English
Descriptors: Operating systems (Computers) Keywords: 'Operating systems (Computers)' Class number: 005.43 Hold
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Barcode Call number Media type Location Section Status 26 005.43 OPE Books Uniglobe Library Philosophy & Psychology Available 27 005.43 OPE Books Uniglobe Library Philosophy & Psychology Available Perceived e-banking security and customer satisfaction in nepalese commercials banks / Birendra Bist
Title : Perceived e-banking security and customer satisfaction in nepalese commercials banks Material Type: printed text Authors: Birendra Bist, Author Publication Date: 2019 Pagination: 121p. Size: GRP/Thesis Accompanying material: 1st/Gmba Languages : English Abstract: An essential determinant of efficient and stable banking is trustworthiness. Security is a significant issue in commercial bank management and is connected to a large number of bank activities. Electronic banking utilization is closely connected to the customers´ perception of security which has its impact on customer attitudes and behaviour (Grabner-Krauter and Faullant, 2008). Security of banking is determined by various factors. Commercial bank’s security is a complex system including many activities e.g. capital management in the context of credit, market and operational risks (i.e. capital adequacy management) etc. (Grubicka and Matuska, 2015). Electronic banking (E-banking) has become the order of the day especially with the high penetration of internet technology across the globe (Salimon et al., 2015). It is a new technology that is helping the service provider to offer a range of banking services like funds transfer, standing order, bill payment, cash withdrawal, and so on without necessarily interacting directly with the customers (Juwaheer et al., 2012). Despite the benefits of e-banking, its rate of adoption in underdeveloped countries is seriously poor. One of the key reasons for such is high rate of online insecurity and fraud. Furthermore, e-frauds, news of phishing, electronic scams and other related frauds have continued to intimidate both active and potential users of e-banking generally (Yousafzai et al., 2009). In fact, it has also been asserted that using internet technology to provide financial services is not living up to the expectation of users for such reason (Teoh et al., 2013).
According to Daniel (1999), online banking is a new phase in retail banking services. With the help of online banking, customers can request information and carry out their banking transactions. It facilitates balance inquiry, inter account transfers, utility bills payment, request check book through a telecommunication network or internet without physically visit the branches. The current situation demands from commercial banks to pay extraordinary attention to electronic banking security. Compliance with consumers’ needs and requirements, comprehensive customer care and bank customers’ satisfaction are currently in the center of attention of researchers and bankers. It represents an important marketing variable for most companies, especially those working at highly competitive markets (Bilan, 2013). Koskosas (2011) stated that electronic banking represents huge advantages for customers due to the simplicity and transactional costs reduction. Electronic banking can be defined as a providing bank products and services to customers through electronic channels. The utilization of these channels has underlined the essential role of bank security as the internet environment is more sensitive to system attacks (Dhillon and Torkzadeh, 2006).
The major objective of this study is to analyze the impact of perceived e-banking security on the customer satisfaction in Nepalese commercial banks. However, the specific objective of the study includes: to analyse the perception of the customer on level of service quality, easy to use, awareness, responsiveness, trust and privacy and customer satisfaction in Nepalese commercial banks, to examine the relationship of service quality, easy to use, awareness, responsiveness, trust and privacy with customer satisfaction in Nepalese commercial banks, to investigate the impact of service quality, easy to use, awareness, responsiveness, trust and privacy on customer satisfaction in Nepalese commercial banks, to analyse the most important e-banking security component affecting customer satisfaction in Nepalese commercial banks.
This study attempts to examine the impact of perceived e-banking security on the customer satisfaction in Nepalese commercial banks. The study is based on primary sources of data of 144 respondents which were collected from 26 Nepalese commercial banks. To achieve the purpose of the study, structured questionnaire is prepared. The research design adopted in this study is descriptive and causal comparative research design as this study examines the impact of perceived e-banking security on the customer satisfaction in Nepalese commercial banks. Customer satisfaction is the dependent variable. The independent variables are service quality, ease to use, awareness, responsiveness, trust and privacy. The correlation coefficient and regression models are estimated to test the significance and importance of e-banking security on customer satisfaction in Nepalese commercial banks.
The major conclusion of the study shows that service quality, ease to use, awareness, responsiveness, trust and privacy have positive impact on customer satisfaction in Nepalese commercial banks. Similarly, the study concludes that secured e-banking services have significant influence on the customer satisfaction. The study also concludes that privacy followed by responsiveness and trust is the most influencing factor that explains the customer satisfaction in Nepalese commercial banks.
Perceived e-banking security and customer satisfaction in nepalese commercials banks [printed text] / Birendra Bist, Author . - 2019 . - 121p. ; GRP/Thesis + 1st/Gmba.
Languages : English
Abstract: An essential determinant of efficient and stable banking is trustworthiness. Security is a significant issue in commercial bank management and is connected to a large number of bank activities. Electronic banking utilization is closely connected to the customers´ perception of security which has its impact on customer attitudes and behaviour (Grabner-Krauter and Faullant, 2008). Security of banking is determined by various factors. Commercial bank’s security is a complex system including many activities e.g. capital management in the context of credit, market and operational risks (i.e. capital adequacy management) etc. (Grubicka and Matuska, 2015). Electronic banking (E-banking) has become the order of the day especially with the high penetration of internet technology across the globe (Salimon et al., 2015). It is a new technology that is helping the service provider to offer a range of banking services like funds transfer, standing order, bill payment, cash withdrawal, and so on without necessarily interacting directly with the customers (Juwaheer et al., 2012). Despite the benefits of e-banking, its rate of adoption in underdeveloped countries is seriously poor. One of the key reasons for such is high rate of online insecurity and fraud. Furthermore, e-frauds, news of phishing, electronic scams and other related frauds have continued to intimidate both active and potential users of e-banking generally (Yousafzai et al., 2009). In fact, it has also been asserted that using internet technology to provide financial services is not living up to the expectation of users for such reason (Teoh et al., 2013).
According to Daniel (1999), online banking is a new phase in retail banking services. With the help of online banking, customers can request information and carry out their banking transactions. It facilitates balance inquiry, inter account transfers, utility bills payment, request check book through a telecommunication network or internet without physically visit the branches. The current situation demands from commercial banks to pay extraordinary attention to electronic banking security. Compliance with consumers’ needs and requirements, comprehensive customer care and bank customers’ satisfaction are currently in the center of attention of researchers and bankers. It represents an important marketing variable for most companies, especially those working at highly competitive markets (Bilan, 2013). Koskosas (2011) stated that electronic banking represents huge advantages for customers due to the simplicity and transactional costs reduction. Electronic banking can be defined as a providing bank products and services to customers through electronic channels. The utilization of these channels has underlined the essential role of bank security as the internet environment is more sensitive to system attacks (Dhillon and Torkzadeh, 2006).
The major objective of this study is to analyze the impact of perceived e-banking security on the customer satisfaction in Nepalese commercial banks. However, the specific objective of the study includes: to analyse the perception of the customer on level of service quality, easy to use, awareness, responsiveness, trust and privacy and customer satisfaction in Nepalese commercial banks, to examine the relationship of service quality, easy to use, awareness, responsiveness, trust and privacy with customer satisfaction in Nepalese commercial banks, to investigate the impact of service quality, easy to use, awareness, responsiveness, trust and privacy on customer satisfaction in Nepalese commercial banks, to analyse the most important e-banking security component affecting customer satisfaction in Nepalese commercial banks.
This study attempts to examine the impact of perceived e-banking security on the customer satisfaction in Nepalese commercial banks. The study is based on primary sources of data of 144 respondents which were collected from 26 Nepalese commercial banks. To achieve the purpose of the study, structured questionnaire is prepared. The research design adopted in this study is descriptive and causal comparative research design as this study examines the impact of perceived e-banking security on the customer satisfaction in Nepalese commercial banks. Customer satisfaction is the dependent variable. The independent variables are service quality, ease to use, awareness, responsiveness, trust and privacy. The correlation coefficient and regression models are estimated to test the significance and importance of e-banking security on customer satisfaction in Nepalese commercial banks.
The major conclusion of the study shows that service quality, ease to use, awareness, responsiveness, trust and privacy have positive impact on customer satisfaction in Nepalese commercial banks. Similarly, the study concludes that secured e-banking services have significant influence on the customer satisfaction. The study also concludes that privacy followed by responsiveness and trust is the most influencing factor that explains the customer satisfaction in Nepalese commercial banks.
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Barcode Call number Media type Location Section Status 701/D BIR Thesis/Dissertation Uniglobe Library Philosophy & Psychology Available Permance appraisal and its effect on employee work outcomes in Nepalese commercial banks / Drishti Basyal
Title : Permance appraisal and its effect on employee work outcomes in Nepalese commercial banks Material Type: printed text Authors: Drishti Basyal, Author Publication Date: 2019 Pagination: 133p. Size: GRP/Thesis Accompanying material: 14/B Languages : English Abstract: The performance appraisal can be defined as a process of identifying, measuring and managing employee performance in order to enhance organizational efficiency and effectiveness. It is a merit rating that denotes the appraisal of the performance of the employee in the organization. It is also the process of obtaining, analyzing and recording information about the relative worth of an employee to the organization. Performance appraisal is an analysis of an employee’s recent successes and failures, personal strengths and weakness, and suitability for promotion or further training. Banks play very important role in economic development. The growth rate of economy largely depends on the rate of investment which in fact depends on the level of saving. Performance appraisal is concerned with the clarification of employees work expectations, helping with individual employee growth and the collective growth of the entire workforce, as well as ensuring that pay structure designing incorporates performance. It ensures that employees have an awareness of how organizations expect them to perform in relation to organizational goals after their performance are evaluated. Performance appraisal helps in better result of employee outcomes through understanding and managing within an agreed framework, planned goals, and standard and competency requirements. The success or failure of the organization will be determined by the organization that how an organization motives and their employees.
Performance appraisal plays the significant role in organizational performance as the various studies has provided the different data on positive and negative impact of performance appraisal on employee and organizational performance. The major research findings of this study provide the opportunity for the individual banks to compare their performance with other banks. This finding identifies the shortcomings and strengths of their performance appraisal system followed in Nepalese commercial banks. Manager can use this research to know the effective use of performance appraisal in increasing employee performance.
This study examines the impact of performance appraisal on employee work outcome in Nepalese Commercial banks in Nepal. This study assesses the prevalence of employee performance in the workforce by comparing and studying the different parameters to performance appraisal for employee. The survey has gathered data from employee working in various commercial banks. The observation of 172 respondent’s views were analyzed in order to know the perception of employee regarding performance appraisal and its effects on employee work outcome in Nepalese commercial banks. This study has employed descriptive research design and causal comparative research design to deal with issues associated with performance appraisal on employee work outcome of Nepalese commercial banks.
The main conclusion of this study is that the variables of performance appraisal have positive impact on the employee work performance and effective organizational commitment. If the Nepalese commercial bank has good performance appraisal practices for effective reward, employee motivation, supervisory understanding, perceived accuracy and appraisal fairness it will tends to increase the level of employee work performance which ultimately helps to increase the performance of Nepalese commercial banks. The more the bank focuses on the proxies of performance appraisal it leads to motivate the employee toward their job and the bank. Hence, the sound and rational performance practices are essential for the success of any of the organization
Permance appraisal and its effect on employee work outcomes in Nepalese commercial banks [printed text] / Drishti Basyal, Author . - 2019 . - 133p. ; GRP/Thesis + 14/B.
Languages : English
Abstract: The performance appraisal can be defined as a process of identifying, measuring and managing employee performance in order to enhance organizational efficiency and effectiveness. It is a merit rating that denotes the appraisal of the performance of the employee in the organization. It is also the process of obtaining, analyzing and recording information about the relative worth of an employee to the organization. Performance appraisal is an analysis of an employee’s recent successes and failures, personal strengths and weakness, and suitability for promotion or further training. Banks play very important role in economic development. The growth rate of economy largely depends on the rate of investment which in fact depends on the level of saving. Performance appraisal is concerned with the clarification of employees work expectations, helping with individual employee growth and the collective growth of the entire workforce, as well as ensuring that pay structure designing incorporates performance. It ensures that employees have an awareness of how organizations expect them to perform in relation to organizational goals after their performance are evaluated. Performance appraisal helps in better result of employee outcomes through understanding and managing within an agreed framework, planned goals, and standard and competency requirements. The success or failure of the organization will be determined by the organization that how an organization motives and their employees.
Performance appraisal plays the significant role in organizational performance as the various studies has provided the different data on positive and negative impact of performance appraisal on employee and organizational performance. The major research findings of this study provide the opportunity for the individual banks to compare their performance with other banks. This finding identifies the shortcomings and strengths of their performance appraisal system followed in Nepalese commercial banks. Manager can use this research to know the effective use of performance appraisal in increasing employee performance.
This study examines the impact of performance appraisal on employee work outcome in Nepalese Commercial banks in Nepal. This study assesses the prevalence of employee performance in the workforce by comparing and studying the different parameters to performance appraisal for employee. The survey has gathered data from employee working in various commercial banks. The observation of 172 respondent’s views were analyzed in order to know the perception of employee regarding performance appraisal and its effects on employee work outcome in Nepalese commercial banks. This study has employed descriptive research design and causal comparative research design to deal with issues associated with performance appraisal on employee work outcome of Nepalese commercial banks.
The main conclusion of this study is that the variables of performance appraisal have positive impact on the employee work performance and effective organizational commitment. If the Nepalese commercial bank has good performance appraisal practices for effective reward, employee motivation, supervisory understanding, perceived accuracy and appraisal fairness it will tends to increase the level of employee work performance which ultimately helps to increase the performance of Nepalese commercial banks. The more the bank focuses on the proxies of performance appraisal it leads to motivate the employee toward their job and the bank. Hence, the sound and rational performance practices are essential for the success of any of the organization
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Barcode Call number Media type Location Section Status 634/D DRI Thesis/Dissertation Uniglobe Library Philosophy & Psychology Available