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Internet banking and customer satisfaction: a case of Nepalese commercial banks / Elish Shrestha
Title : Internet banking and customer satisfaction: a case of Nepalese commercial banks Material Type: printed text Authors: Elish Shrestha, Author Publication Date: 2015 Pagination: 69p. Size: GRP/Thesis Accompanying material: 2/B General note: Including bibliography
Languages : English Descriptors: Customer satisfaction
Banks
Banks and banking
Commercial banks
Internet banking
NepalKeywords: 'internet banking banks banks and banking commercial banks nepal customer customer satisfaction' Class number: 332.102 Abstract: Customer satisfaction is imperative for the long-term success of any organization. More the competition, higher is the necessity to keep the customers satisfied. After liberalization, both public and private sectors are facing enormous competition. In this competitive atmosphere, it becomes essential to understand the dimensions of service quality. Internet banking is the most inventive service offered by the banks. For banks, internet has emerged as a strategic resource for achieving higher efficiency. The electronic revolution has made it possible to provide ease and flexibility in banking operations, which benefit the customers. Customer satisfaction is a long-term strategy. It is one of the most important competitive factors that indicate a company’s profitability. Banks in Nepal are providing different facilities to the customers like SMS banking, online banking and many more. Due to such facilitiesNepalese people are gainingbanking knowledge and they are saving their money in banks.
The major objective of the study is to examine the relationship between internet banking services and customer satisfaction in Nepalese commercial banks. Likewise, the specific objectives areto examine the relationship between reliability of internet banking services and customer satisfaction in Nepalese Commercial Banks;to assess the performance of internet banking activities of commercial banks in Nepal;to analyze the customer satisfaction level in service security and customer support in internet banking services of Nepalese commercial banks;to determine the relationship between easy to use internet banking services and customer satisfaction in Nepalese commercial banks;to evaluate the awareness of internet banking services among the customers of Nepalese commercial banks; andto examine the impact of perceived value of internet banking services on customer satisfaction.
The study is based on primary source of data. Data for the survey are collected from the customers of different commercial banks. The primary sources of data have been used to assess the opinion of respondents with respect to customers’ satisfaction and internet banking services provided by the Nepalese commercial banks. The total sample respondents are 150 from different bank customers. The instruments are descriptive statistics as well as inferential statistics and convenience sampling technique is used. Frequencies, percentage, medium, standard deviation, correlation, regression and test of significance are used in this study to measure the customer satisfaction with internet banking services. The research is based on the qualitative method.
The results and findings are mainly dependent on the customers’perception, evaluation and psychological reactions of consumption experience of the products and services of respective banks. Majority of the respondents have agreed that transactions done through internet banking help to enhance the efficiency of customers. In the same way, 64% of the respondents have agreed that internet banking enables to accomplish more banking activities. Likewise, in rating the performance of internet banking services like bill payments, e-alerts, stop payment, balance enquiry, retrieving bank statement and fund transfer majority of respondents have rated that commercial banks are good enough to provide all these services to their customers. Majority of internet banking users (44%) are satisfied with the internet banking services provided to customers by their respective banks. But talking about the cost of internet banking services imposed by the banks, many respondents are neither satisfied nor dissatisfied. Easy to Use (EU) is found significant at 1 percent level of significance and service security is found significant at 10 percent. This shows that only two variables have good explanatory power among all the independent variables.
The study concludes thatinternet banking has become a major facility sought by the existing and potential customers especially the educated and employed people to get better and fast services. All the service sectors depend on customers and their satisfaction and the banks are no exception. Majority of the customers are using internet banking since it is easy to use. The bank should make it more flexible and also website should be made in multi languages so that all walk of people will be attracted to the internet banking. It is also recommended that banks must invest in understanding the needs of customers of internet banking and try as much as possible to meet their various needs associated with the services provided by internet banking.
This study suggests that there is a need for further researchers to examine the effect of customer satisfaction or dissatisfaction including more dimensions like system availability, cost effectiveness, brand perception, compensation, problem handling and many more as there will be huge acceptance of e-banking with the passage of time with growing awareness and education.
Internet banking and customer satisfaction: a case of Nepalese commercial banks [printed text] / Elish Shrestha, Author . - 2015 . - 69p. ; GRP/Thesis + 2/B.
Including bibliography
Languages : English
Descriptors: Customer satisfaction
Banks
Banks and banking
Commercial banks
Internet banking
NepalKeywords: 'internet banking banks banks and banking commercial banks nepal customer customer satisfaction' Class number: 332.102 Abstract: Customer satisfaction is imperative for the long-term success of any organization. More the competition, higher is the necessity to keep the customers satisfied. After liberalization, both public and private sectors are facing enormous competition. In this competitive atmosphere, it becomes essential to understand the dimensions of service quality. Internet banking is the most inventive service offered by the banks. For banks, internet has emerged as a strategic resource for achieving higher efficiency. The electronic revolution has made it possible to provide ease and flexibility in banking operations, which benefit the customers. Customer satisfaction is a long-term strategy. It is one of the most important competitive factors that indicate a company’s profitability. Banks in Nepal are providing different facilities to the customers like SMS banking, online banking and many more. Due to such facilitiesNepalese people are gainingbanking knowledge and they are saving their money in banks.
The major objective of the study is to examine the relationship between internet banking services and customer satisfaction in Nepalese commercial banks. Likewise, the specific objectives areto examine the relationship between reliability of internet banking services and customer satisfaction in Nepalese Commercial Banks;to assess the performance of internet banking activities of commercial banks in Nepal;to analyze the customer satisfaction level in service security and customer support in internet banking services of Nepalese commercial banks;to determine the relationship between easy to use internet banking services and customer satisfaction in Nepalese commercial banks;to evaluate the awareness of internet banking services among the customers of Nepalese commercial banks; andto examine the impact of perceived value of internet banking services on customer satisfaction.
The study is based on primary source of data. Data for the survey are collected from the customers of different commercial banks. The primary sources of data have been used to assess the opinion of respondents with respect to customers’ satisfaction and internet banking services provided by the Nepalese commercial banks. The total sample respondents are 150 from different bank customers. The instruments are descriptive statistics as well as inferential statistics and convenience sampling technique is used. Frequencies, percentage, medium, standard deviation, correlation, regression and test of significance are used in this study to measure the customer satisfaction with internet banking services. The research is based on the qualitative method.
The results and findings are mainly dependent on the customers’perception, evaluation and psychological reactions of consumption experience of the products and services of respective banks. Majority of the respondents have agreed that transactions done through internet banking help to enhance the efficiency of customers. In the same way, 64% of the respondents have agreed that internet banking enables to accomplish more banking activities. Likewise, in rating the performance of internet banking services like bill payments, e-alerts, stop payment, balance enquiry, retrieving bank statement and fund transfer majority of respondents have rated that commercial banks are good enough to provide all these services to their customers. Majority of internet banking users (44%) are satisfied with the internet banking services provided to customers by their respective banks. But talking about the cost of internet banking services imposed by the banks, many respondents are neither satisfied nor dissatisfied. Easy to Use (EU) is found significant at 1 percent level of significance and service security is found significant at 10 percent. This shows that only two variables have good explanatory power among all the independent variables.
The study concludes thatinternet banking has become a major facility sought by the existing and potential customers especially the educated and employed people to get better and fast services. All the service sectors depend on customers and their satisfaction and the banks are no exception. Majority of the customers are using internet banking since it is easy to use. The bank should make it more flexible and also website should be made in multi languages so that all walk of people will be attracted to the internet banking. It is also recommended that banks must invest in understanding the needs of customers of internet banking and try as much as possible to meet their various needs associated with the services provided by internet banking.
This study suggests that there is a need for further researchers to examine the effect of customer satisfaction or dissatisfaction including more dimensions like system availability, cost effectiveness, brand perception, compensation, problem handling and many more as there will be huge acceptance of e-banking with the passage of time with growing awareness and education.
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Barcode Call number Media type Location Section Status 94/D 332.102 SHR Thesis/Dissertation Uniglobe Library Social Sciences Available Investors' awareness, perceived risk attitudes, and investors' behavior: a case of Nepalese capital market / Pawan Kawan
Title : Investors' awareness, perceived risk attitudes, and investors' behavior: a case of Nepalese capital market Material Type: printed text Authors: Pawan Kawan, Author Publication Date: 2014 Pagination: 95p. Size: GRP/Thesis Accompanying material: 4/B General note: Including bibilography Languages : English Descriptors: Banks and banking
Common stock
Stock exchanges
StocksKeywords: 'stocks market stock exchanges banks banks and banking return on assests' Class number: 332.632 Abstract: Stock market is considered as one of the best ways to increase funds. The stock market is one of the most important sources for companies to raise money. This allows business to be publicly traded, or raise additional capital for expansion by selling shares of ownership of the company in a public market. Stock market plays a crucial role in the financial system. Investor behavior on the stock market is often seen to be a factor of cognition, emotion and social influences. And the need to incorporate psychology attempts to explain how perception of investors and their reaction to uncertainties affect the investment decision there by influencing price movements. Capital market helps to mobilize the surplus unit to deficit unit for productive investments. As capital market mobilizes the scattered resources and channels them in productive sector, capital market is an effective instrument of expanding productive capacities of the country.
Although there is an abundant academic literature on global stock market, especially in the developed countries, but one finds little literature on the Nepali stock market. The study on investors’ awareness, perceived risk attitudes and investors’ behavior is comparatively less in Nepal as compared to other developed countries. The trading in share market is not just affected by the information but also by other factors such as psychological factors, education and income. It is seen that investors are more reliable and attached with a particular type of investment alternatives. The prominent issues in the stock market might be the fluctuating stock market indices, the capital centric trading system, limited numbers of dominant investors, and their influences in stock market.
The primary sources of data have been used to assess the opinion of respondents with respect to investor awareness, perceived risk attitudes and investor behavior in case of Nepalese capital market. The questionnaire survey has been conducted to record the opinions, perceptions, and characteristics of investors in Nepalese capital market. The stock investors are selected from different brokers’ floors in Kathmandu and personally known investor friends and relatives. The selection of the brokers’ floor is based on the random sampling procedure. The structured questionnaires in English medium with 35 questions were distributed among the investors. The study was conducted in Kathmandu valley by distributing 300 questionnaires through field survey and email survey method. 120 questionnaires were distributed in field survey where 77 responses received. Likewise 180 questionnaires were distributed in email survey where 138 responses received. Thus there are altogether 215 respondents on which the entire study depends. The study classified investors into 3 categories which are small, medium and large investors on the basis of annual investment in shares for the purpose of comparative study and analysis.
The major finding of this study is that male investors are more active in capital market and portion of married investors are large. Capital gain is the major objective of the investors. Likewise as experience of the investors increases the level of investment will also increases. Most of investors have moderate knowledge about capital market and uses fundamental analysis. Similarly investors are aware about mutual fund, CDS, credit rating agency and portfolio management services. Investors perceived that good news have positive effect on stock market, bad news have negative effect and effect of informational news is inconsistent. Investors consider political and economic changes as the major sources of information to analyze the shares while market trend as major factor affecting the investors’ behavior. Majority of investors analyzes risk and return before investment in stock market and they prefer moderate risk – moderate return. The multiple regression analysis with entire explanatory variables in model revealed that investors’ behavior is positively and significantly related with investors’ awareness and perceived risk attitudes. Similarly investors’ behavior is positively and significantly related with social learning, financial awareness, affective and cognitive aspects.
The recommendation put forward by this study is that regulating authorities should encourage female investors to invest in stock market by providing awareness about capital market as male investors dominate the Nepalese stock market. Likewise small investors should encourage transacting in secondary market by providing efficient market information. To increase the investors’ level of knowledge about capital market, regulating authorities must introduce different awareness programs. Similarly concern authorities should create suitable environment to boost confidence of the investors by formulating suitable rules and regulation. Finally, investors are recommended to invest based on market information rather than other individual's decisions.Investors' awareness, perceived risk attitudes, and investors' behavior: a case of Nepalese capital market [printed text] / Pawan Kawan, Author . - 2014 . - 95p. ; GRP/Thesis + 4/B.
Including bibilography
Languages : English
Descriptors: Banks and banking
Common stock
Stock exchanges
StocksKeywords: 'stocks market stock exchanges banks banks and banking return on assests' Class number: 332.632 Abstract: Stock market is considered as one of the best ways to increase funds. The stock market is one of the most important sources for companies to raise money. This allows business to be publicly traded, or raise additional capital for expansion by selling shares of ownership of the company in a public market. Stock market plays a crucial role in the financial system. Investor behavior on the stock market is often seen to be a factor of cognition, emotion and social influences. And the need to incorporate psychology attempts to explain how perception of investors and their reaction to uncertainties affect the investment decision there by influencing price movements. Capital market helps to mobilize the surplus unit to deficit unit for productive investments. As capital market mobilizes the scattered resources and channels them in productive sector, capital market is an effective instrument of expanding productive capacities of the country.
Although there is an abundant academic literature on global stock market, especially in the developed countries, but one finds little literature on the Nepali stock market. The study on investors’ awareness, perceived risk attitudes and investors’ behavior is comparatively less in Nepal as compared to other developed countries. The trading in share market is not just affected by the information but also by other factors such as psychological factors, education and income. It is seen that investors are more reliable and attached with a particular type of investment alternatives. The prominent issues in the stock market might be the fluctuating stock market indices, the capital centric trading system, limited numbers of dominant investors, and their influences in stock market.
The primary sources of data have been used to assess the opinion of respondents with respect to investor awareness, perceived risk attitudes and investor behavior in case of Nepalese capital market. The questionnaire survey has been conducted to record the opinions, perceptions, and characteristics of investors in Nepalese capital market. The stock investors are selected from different brokers’ floors in Kathmandu and personally known investor friends and relatives. The selection of the brokers’ floor is based on the random sampling procedure. The structured questionnaires in English medium with 35 questions were distributed among the investors. The study was conducted in Kathmandu valley by distributing 300 questionnaires through field survey and email survey method. 120 questionnaires were distributed in field survey where 77 responses received. Likewise 180 questionnaires were distributed in email survey where 138 responses received. Thus there are altogether 215 respondents on which the entire study depends. The study classified investors into 3 categories which are small, medium and large investors on the basis of annual investment in shares for the purpose of comparative study and analysis.
The major finding of this study is that male investors are more active in capital market and portion of married investors are large. Capital gain is the major objective of the investors. Likewise as experience of the investors increases the level of investment will also increases. Most of investors have moderate knowledge about capital market and uses fundamental analysis. Similarly investors are aware about mutual fund, CDS, credit rating agency and portfolio management services. Investors perceived that good news have positive effect on stock market, bad news have negative effect and effect of informational news is inconsistent. Investors consider political and economic changes as the major sources of information to analyze the shares while market trend as major factor affecting the investors’ behavior. Majority of investors analyzes risk and return before investment in stock market and they prefer moderate risk – moderate return. The multiple regression analysis with entire explanatory variables in model revealed that investors’ behavior is positively and significantly related with investors’ awareness and perceived risk attitudes. Similarly investors’ behavior is positively and significantly related with social learning, financial awareness, affective and cognitive aspects.
The recommendation put forward by this study is that regulating authorities should encourage female investors to invest in stock market by providing awareness about capital market as male investors dominate the Nepalese stock market. Likewise small investors should encourage transacting in secondary market by providing efficient market information. To increase the investors’ level of knowledge about capital market, regulating authorities must introduce different awareness programs. Similarly concern authorities should create suitable environment to boost confidence of the investors by formulating suitable rules and regulation. Finally, investors are recommended to invest based on market information rather than other individual's decisions.Hold
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Barcode Call number Media type Location Section Status 70/D 332.632 KAW Thesis/Dissertation Uniglobe Library Social Sciences Available Loan loss provision practices of Nepalese commercial banks / Sajana Dangol
Title : Loan loss provision practices of Nepalese commercial banks Material Type: printed text Authors: Sajana Dangol, Author Publication Date: 2013 Pagination: 88p. Size: GRP/Thesis Accompanying material: 1/B General note: Including bibliography Languages : English Descriptors: Banks
Banks and banking
Commercial banks
Loan loss provision
Loans
Nepal
Sajana DangolKeywords: 'sajana Dangol nepal loans loan loss banks banking management financial institutions commercial banks' Class number: 332.12 Abstract: Loan loss provisions ensure level of protection for expected credit losses. The intention of a loan loss provision is the anticipation of the loan's expected losses by adjusting the book value of the loan. Loan loss provisions reflect not only the probability of default, but also the amount the lender can recover in case of default.
This study investigates the determinants of loan loss provisions of commercial banks in Nepal with respect to firm specific and macroeconomic variables. The specific objectives of this study were to analyze the relationship and impact of credit quality, earnings, capital adequacy ratio, bank size and GDP on loan loss provision.
The research was based on primary and secondary data. The methods used for secondary data analysis included descriptive statistics, and analysis by forming portfolios and regression analysis. The methods used for primary data analysis included percentage frequency distribution, mean scores and standard deviation of responses to Likert scale items.
The major conclusion of this study is that nonperforming loans, growth of loan, earnings before tax and provision, capital adequacy ratio and total assets explain loan loss provision in the context of Nepal. The determinants of LLP are not equally applicable for all types of ownership of banks. Some determinants like CAR and TA are common to all banks while other determinants like NPL, LAR, GL, ROA, EBTPTA, ME and GDP are not equally significant for all banks. The results also indicate strong role of capital adequacy ratio and nonperforming loan to explain loan loss provision except for state owned banks. However, total assets also has consistent significant negative with loan loss provision in all case. This study also concluded that provisioning tends to be low when there is rapid growth in loan. This study also concluded that banks have provisioning for loan loss by setting aside extra buffers in high earning years and banks use loan loss provisions to smooth income over the period.
Loan loss provision practices of Nepalese commercial banks [printed text] / Sajana Dangol, Author . - 2013 . - 88p. ; GRP/Thesis + 1/B.
Including bibliography
Languages : English
Descriptors: Banks
Banks and banking
Commercial banks
Loan loss provision
Loans
Nepal
Sajana DangolKeywords: 'sajana Dangol nepal loans loan loss banks banking management financial institutions commercial banks' Class number: 332.12 Abstract: Loan loss provisions ensure level of protection for expected credit losses. The intention of a loan loss provision is the anticipation of the loan's expected losses by adjusting the book value of the loan. Loan loss provisions reflect not only the probability of default, but also the amount the lender can recover in case of default.
This study investigates the determinants of loan loss provisions of commercial banks in Nepal with respect to firm specific and macroeconomic variables. The specific objectives of this study were to analyze the relationship and impact of credit quality, earnings, capital adequacy ratio, bank size and GDP on loan loss provision.
The research was based on primary and secondary data. The methods used for secondary data analysis included descriptive statistics, and analysis by forming portfolios and regression analysis. The methods used for primary data analysis included percentage frequency distribution, mean scores and standard deviation of responses to Likert scale items.
The major conclusion of this study is that nonperforming loans, growth of loan, earnings before tax and provision, capital adequacy ratio and total assets explain loan loss provision in the context of Nepal. The determinants of LLP are not equally applicable for all types of ownership of banks. Some determinants like CAR and TA are common to all banks while other determinants like NPL, LAR, GL, ROA, EBTPTA, ME and GDP are not equally significant for all banks. The results also indicate strong role of capital adequacy ratio and nonperforming loan to explain loan loss provision except for state owned banks. However, total assets also has consistent significant negative with loan loss provision in all case. This study also concluded that provisioning tends to be low when there is rapid growth in loan. This study also concluded that banks have provisioning for loan loss by setting aside extra buffers in high earning years and banks use loan loss provisions to smooth income over the period.
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Barcode Call number Media type Location Section Status 18/D 332.12 DAN Thesis/Dissertation Uniglobe Library Social Sciences Available Macroeconomic determinants of bank deposits of Nepalese commercial banks / Dipika Paneru
Title : Macroeconomic determinants of bank deposits of Nepalese commercial banks Material Type: printed text Authors: Dipika Paneru, Author Publication Date: 2015 Pagination: 59p. Size: GRP/Thesis Accompanying material: 5/B General note: Including bibilography Languages : English Descriptors: Banks
Banks and banking
Commercial banks
Macroeconomics
NepalKeywords: 'macroeconomic banks bank and banking GDP Nepal' Class number: 339 Abstract: In recent year the banking sector of Nepal has been transformed from a sluggish and government- dominated sectors to a much more lively, competitive and profitable industry. The main source of capital for commercial banks is deposit, although banks can use other of fluids such as shareholder’s equity, from the profit of its operation o any other business undertakings, the most useful source of capital is deposit.
This study investigates the macroeconomic determinants of deposit of selected Nepalese commercial banks. The objective of the study was to focus on the factors that affect the deposit of the commercial bank of Nepal. This study also focuses on examining the relationship between the bank deposit with bank specific variables and macroeconomic variables in the Nepalese context. The study is based on secondary sources of data. The necessary secondary data and information has been collected from the annual reports of the individual bank, Nepal Rastra Bank BFIs statistics, and audited balance sheet of respective bank, published journal and Books. The data has been coved last six years of operations (from 2008 to 2013). Statistical package SPSS has been used to analyzed the data. This study has been used time series data to analyze the relationship between the Macroeconomic determinants of bank deposit.
The major conclusion of this study is that lagged log fixed deposit, numbers of branches, trend and lagged log saving deposit are considered as important variable for deposit in Nepalese banking sector. This implies that these explanatory variables have the heights impact and influence on the bank deposit of commercial bank and change in it will yield the highest change in banks deposit. The study shows that fixed deposit of commercial banks’ are positively correlated with fixed deposit lagged, Number of branches. Similarly fixed deposit of commercial bank is negatively correlated with fixed deposit lagged, GDP growth rate, GDP growth rate lagged, Inflation, and Inflation lagged. Saving Deposit of commercial bank is positively correlated with saving deposit lagged, Number of branches. Saving deposit of commercial bank is negatively correlated related with saving deposit lagged, GDP growth rate, GDP growth rate lagged, Inflation, and Inflation lagged.Macroeconomic determinants of bank deposits of Nepalese commercial banks [printed text] / Dipika Paneru, Author . - 2015 . - 59p. ; GRP/Thesis + 5/B.
Including bibilography
Languages : English
Descriptors: Banks
Banks and banking
Commercial banks
Macroeconomics
NepalKeywords: 'macroeconomic banks bank and banking GDP Nepal' Class number: 339 Abstract: In recent year the banking sector of Nepal has been transformed from a sluggish and government- dominated sectors to a much more lively, competitive and profitable industry. The main source of capital for commercial banks is deposit, although banks can use other of fluids such as shareholder’s equity, from the profit of its operation o any other business undertakings, the most useful source of capital is deposit.
This study investigates the macroeconomic determinants of deposit of selected Nepalese commercial banks. The objective of the study was to focus on the factors that affect the deposit of the commercial bank of Nepal. This study also focuses on examining the relationship between the bank deposit with bank specific variables and macroeconomic variables in the Nepalese context. The study is based on secondary sources of data. The necessary secondary data and information has been collected from the annual reports of the individual bank, Nepal Rastra Bank BFIs statistics, and audited balance sheet of respective bank, published journal and Books. The data has been coved last six years of operations (from 2008 to 2013). Statistical package SPSS has been used to analyzed the data. This study has been used time series data to analyze the relationship between the Macroeconomic determinants of bank deposit.
The major conclusion of this study is that lagged log fixed deposit, numbers of branches, trend and lagged log saving deposit are considered as important variable for deposit in Nepalese banking sector. This implies that these explanatory variables have the heights impact and influence on the bank deposit of commercial bank and change in it will yield the highest change in banks deposit. The study shows that fixed deposit of commercial banks’ are positively correlated with fixed deposit lagged, Number of branches. Similarly fixed deposit of commercial bank is negatively correlated with fixed deposit lagged, GDP growth rate, GDP growth rate lagged, Inflation, and Inflation lagged. Saving Deposit of commercial bank is positively correlated with saving deposit lagged, Number of branches. Saving deposit of commercial bank is negatively correlated related with saving deposit lagged, GDP growth rate, GDP growth rate lagged, Inflation, and Inflation lagged.Hold
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Barcode Call number Media type Location Section Status 73/D 339 PAN Thesis/Dissertation Uniglobe Library Social Sciences Available Management of banking / padmalata, Suresh
Title : Management of banking Material Type: printed text Authors: padmalata, Suresh, Author Edition statement: 2nd ed Publisher: New Delhi: person Publication Date: 2010 Pagination: 434p. Size: Book Languages : English Descriptors: Bank management
Banks and bankingKeywords: 'banks and banking management bank management' Class number: 332.106 Management of banking [printed text] / padmalata, Suresh, Author . - 2nd ed . - [S.l.] : New Delhi: person, 2010 . - 434p. ; Book.
Languages : English
Descriptors: Bank management
Banks and bankingKeywords: 'banks and banking management bank management' Class number: 332.106 Hold
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Barcode Call number Media type Location Section Status 2677 332.106 PAD Books Uniglobe Library Social Sciences Available 2678 332.106 PAD Books Uniglobe Library Social Sciences Available 2679 332.106 PAD Books Uniglobe Library Social Sciences Available 2680 332.106 PAD Books Uniglobe Library Social Sciences Due for return by 04/20/2024 2681 332.106 PAD Books Uniglobe Library Social Sciences Available 2682 332.106 PAD Books Uniglobe Library Social Sciences Available 2683 332.106 PAD Books Uniglobe Library Social Sciences Available 2684 332.106 PAD Books Uniglobe Library Social Sciences Due for return by 04/21/2024 2685 332.106 PAD Books Uniglobe Library Social Sciences Available 2686 332.106 PAD Books Uniglobe Library Social Sciences Available 2687 332.106 PAD Books Uniglobe Library Social Sciences Available 2688 332.106 PAD Books Uniglobe Library Social Sciences Available 2689 332.106 PAD Books Uniglobe Library Social Sciences Due for return by 08/05/2023 2690 332.106 PAD Books Uniglobe Library Social Sciences Available 2676 657 NOR Books Uniglobe Library Social Sciences Due for return by 05/28/2024 Market interest rate fluctuations and its impact on the profit ability of Nepalese commercial banks / Ashish N Adhikari
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