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Work place environment and its impact on employee performance in Nepalese commercial banks / Asmita Panthee
Title : Work place environment and its impact on employee performance in Nepalese commercial banks Material Type: printed text Authors: Asmita Panthee, Author Publication Date: 2016 Pagination: 83p. Size: GRP/Thesis Accompanying material: 6/B Languages : English Abstract: Organizations are continuously looking for new ways of doing business in order to meet the challenges of today’s dynamic business environment. Given the amount of time and energy people expend at the workplace, it is important for employees to be satisfied about their life at work. Workplace environment is the sum of the interrelationships that exists within the employees and the environment in which they work (Kohun, 2002). This environment involves the physical location as well as the immediate surroundings, behavioral procedures, policies, rules, culture, resources, working relationships and work location (Heath, 2006).
Evaluating employees involves more than just an assessment of their immediate performance, particularly when it comes to bank employees. These individuals are responsible for handling large amounts of cash on a daily basis, working with sometimes disagreeable customers and are held to a higher level of ethics and responsibility than employees in many other businesses. Mathis and Jackson (2009) argued that performance is associated with quantity of output, quality of output, timeliness of output, presence or attendance on the job, efficiency and effectiveness of the work completed. The major purpose of the study is to analyze the effect of workplace environment on employee performance in Nepalese commercial banks. Other specific objectives are as follows: to identify the status of workplace environment in Nepalese commercial banks, to examine the effect of physical and psychosocial workplace factors on performance of bank employees, to ascertain the impact of noise on the performance of bank employees, and to analyze the effect of work life balance factors on performance of bank employees.
This study has been based on primary source of data. The questionnaire survey has been conducted to know the opinions of employees regarding workplace environment of Nepalese commercial banks. A set of questionnaire was prepared and distributed to the employee of Nepalese commercial banks. The questions were designed to get the views, related information from the respondents. Data were collected using well formulated questionnaires. The questionnaires were self-adjusted, validated and pre-tested. The respondents represent employees of 25 commercial banks of Nepal and total 216 questionnaires were collected. The information related to employee outcomes using proxy such as employee performance was also administered through questionnaires.
The regression models were estimated to test the significance and impact of workplace environment factors on the employee performance of Nepalese commercial banks. The study reveals that lighting and ventilation is positively related to the employee performance. It indicates that better, the lighting and ventilation would be the performance of employees. However, the noise is negatively related to employee performance. Similarly, supervisor support and role congruity is positively related to employee performance indicating better the supervisor support and role congruity in commercial banks, higher would be employee performance. Likewise, work family conflict and work extracurricular conflict are negatively related to employee performance. This indicates that higher the work family conflict and work extracurricular conflict, lower would be employee performance. The results show that the beta coefficients are positive for three different variables lighting and ventilation, supervisor support and role congruity with employee performance at 1 percent level of significance. The coefficient for lighting and ventilation and supervisor support is significant and positive in majority of the equations. Thus, this study concludes that lighting and ventilation and supervisor support is the major determinant influencing employee performance in Nepalese commercial banks.
The major conclusion of the study is that workplace environment factors highly influence employee performance in Nepalese commercial banks. Employee of the commercial bank gives highest ranking to proxies of workplace environment such aslighting and ventilation, noise, supervisor support, role congruity, work family conflict and work extracurricular conflict. Psychological environment has positive impact on the performance of the employees, that help employees to be satisfied with the organization and that cause to improve in the productivity of employee. Employees that are exposed to better environment like better office design with lower level of noise are performing in higher level. Likewise, employees that can better manage both work, family and extracurricular activities should be more satisfied, which in turn, can result in higher productivity.
Work place environment and its impact on employee performance in Nepalese commercial banks [printed text] / Asmita Panthee, Author . - 2016 . - 83p. ; GRP/Thesis + 6/B.
Languages : English
Abstract: Organizations are continuously looking for new ways of doing business in order to meet the challenges of today’s dynamic business environment. Given the amount of time and energy people expend at the workplace, it is important for employees to be satisfied about their life at work. Workplace environment is the sum of the interrelationships that exists within the employees and the environment in which they work (Kohun, 2002). This environment involves the physical location as well as the immediate surroundings, behavioral procedures, policies, rules, culture, resources, working relationships and work location (Heath, 2006).
Evaluating employees involves more than just an assessment of their immediate performance, particularly when it comes to bank employees. These individuals are responsible for handling large amounts of cash on a daily basis, working with sometimes disagreeable customers and are held to a higher level of ethics and responsibility than employees in many other businesses. Mathis and Jackson (2009) argued that performance is associated with quantity of output, quality of output, timeliness of output, presence or attendance on the job, efficiency and effectiveness of the work completed. The major purpose of the study is to analyze the effect of workplace environment on employee performance in Nepalese commercial banks. Other specific objectives are as follows: to identify the status of workplace environment in Nepalese commercial banks, to examine the effect of physical and psychosocial workplace factors on performance of bank employees, to ascertain the impact of noise on the performance of bank employees, and to analyze the effect of work life balance factors on performance of bank employees.
This study has been based on primary source of data. The questionnaire survey has been conducted to know the opinions of employees regarding workplace environment of Nepalese commercial banks. A set of questionnaire was prepared and distributed to the employee of Nepalese commercial banks. The questions were designed to get the views, related information from the respondents. Data were collected using well formulated questionnaires. The questionnaires were self-adjusted, validated and pre-tested. The respondents represent employees of 25 commercial banks of Nepal and total 216 questionnaires were collected. The information related to employee outcomes using proxy such as employee performance was also administered through questionnaires.
The regression models were estimated to test the significance and impact of workplace environment factors on the employee performance of Nepalese commercial banks. The study reveals that lighting and ventilation is positively related to the employee performance. It indicates that better, the lighting and ventilation would be the performance of employees. However, the noise is negatively related to employee performance. Similarly, supervisor support and role congruity is positively related to employee performance indicating better the supervisor support and role congruity in commercial banks, higher would be employee performance. Likewise, work family conflict and work extracurricular conflict are negatively related to employee performance. This indicates that higher the work family conflict and work extracurricular conflict, lower would be employee performance. The results show that the beta coefficients are positive for three different variables lighting and ventilation, supervisor support and role congruity with employee performance at 1 percent level of significance. The coefficient for lighting and ventilation and supervisor support is significant and positive in majority of the equations. Thus, this study concludes that lighting and ventilation and supervisor support is the major determinant influencing employee performance in Nepalese commercial banks.
The major conclusion of the study is that workplace environment factors highly influence employee performance in Nepalese commercial banks. Employee of the commercial bank gives highest ranking to proxies of workplace environment such aslighting and ventilation, noise, supervisor support, role congruity, work family conflict and work extracurricular conflict. Psychological environment has positive impact on the performance of the employees, that help employees to be satisfied with the organization and that cause to improve in the productivity of employee. Employees that are exposed to better environment like better office design with lower level of noise are performing in higher level. Likewise, employees that can better manage both work, family and extracurricular activities should be more satisfied, which in turn, can result in higher productivity.
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Barcode Call number Media type Location Section Status 272/D PAN Thesis/Dissertation Uniglobe Library Social Sciences Available