Impact of customer relationship management efforts on customer loyalty in Nepalese commercial banks / Neeta Joshi 

Public ISBD Title : Impact of customer relationship management efforts on customer loyalty in Nepalese commercial banks Material Type: printed text Authors: Neeta Joshi, Author Publication Date: 2014 Pagination: 86p. Size: GRP/Thesis Accompanying material: 2/B General note: Including biblography Languages : English Descriptors: Customer satisfaction Banks Banks and banking Commercial banks Customer loyalty Keywords: 'customers  customer loyalty  commercial banks  banks  banks and banking' Class number: 658.812 Impact of customer relationship management efforts on customer loyalty in Nepalese commercial banks [printed text] / Neeta Joshi, Author . - 2014 . - 86p. ; GRP/Thesis + 2/B. Including biblography Languages : English Descriptors: Customer satisfaction Banks Banks and banking Commercial banks Customer loyalty Keywords: 'customers  customer loyalty  commercial banks  banks  banks and banking' Class number: 658.812

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