Title :	Impact of customer satisfaction, customer retention , perceived quality on loyalty of the Nepalese commercial banks
Material Type:	printed text
Authors:	Rina Gurung, Author
Publication Date:	2014
Pagination:	105p.
Size:	GRP/Thesis
Accompanying material:	2/B
General note:	Includes bibliographies
Languages :	English
Descriptors:	Banking Banks Commercial banks Customers Financial institutions Nepal
Keywords:	'banking systems  customer satisfaction  Case studies  customer retention  Nepal  commercial banks  banks'
Class number:	332.12

Impact of customer satisfaction, customer retention , perceived quality on loyalty of the Nepalese commercial banks [printed text] / Rina Gurung, Author . - 2014 . - 105p. ; GRP/Thesis + 2/B.
Includes bibliographies
Languages : English

Descriptors:	Banking Banks Commercial banks Customers Financial institutions Nepal
Keywords:	'banking systems  customer satisfaction  Case studies  customer retention  Nepal  commercial banks  banks'
Class number:	332.12