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Factors affecting employee's performance at workplace in Nepalese commercial banks / Sima Poudel
Title : Factors affecting employee's performance at workplace in Nepalese commercial banks Material Type: printed text Authors: Sima Poudel, Author Publication Date: 2017 Pagination: 105p. Size: GRP/Thesis Accompanying material: 11/B Languages : English Descriptors: Supervision of employees Class number: 658.3045 Abstract: Banking sector business in Nepal is most competitive sector where employee's performance is the only way out to beat the competition. It is therefore, necessary to find out the extent of job satisfaction in employees of banks of Nepal. In Nepal most of the public as well as private enterprises are failed due to the inefficient management. There are no much investigations are made till about the inefficiency and poor productivity of employees in this sector. Though the problems for poor job satisfaction are identified and analyzed but devices to prevent the employee's dissatisfaction are not adopted. A successful and highly productive business can be achieved by improving employee performances. Nowadays, the importance of employee performance for the success of organizations cannot be overstated. Employees are the human capital of organizations and their performance is a key indicator for organization to achieve its goals.Companies today are forced to compete and to act professionally in those harsh times; therefore, it is very important to have capable employees who can account on them to create competitive advantage.
This study investigates the impact of specific factors on employee job performance and employee job satisfaction of Nepalese commercial banks. The study has employed descriptive and causal comparative research design to estimate the relationship between dependent variable such as employee job performance and employee job satisfaction with independent variables (motivation, organizational culture, working environment, communication and team work). The study is based on primary sources of data. The primary data are used to extract the information from the employees regarding the perception of employee on the various factors affecting employee performance in Nepalese commercial banks. Altogether 20 commercial banks were selected for the study and total of 140 questionnaires were collected. To achieve the purpose of the study structured questionnaire was prepared.
The study reveals that bank employee ranked highest motivation as the most important factor affecting employee performance in Nepalese commercial banks. The correlation matrix shows that motivation is positively related to employee performance measured in terms of employee job performance and employee job satisfaction. Likewise, organizational culture is positively related to employee job performance and employee job satisfaction. Similarly, working environment is positively related to employee job performance and employee job satisfaction. Likewise, communication is positively related to employee job performance and employee job satisfaction. The result shows team work is positively correlated to employee job performance and employee job satisfaction.
The regression analysis reveals that motivation and organizational culture has positive relationship with employee performance indicating higher the level of motivation and better the organization culture, higher would be the employee performance. Hence the banks willing to increase employee job performance and employee job satisfaction are recommended to focus on motivation and organizational culture. The study also concludes that working environment and communication has significant positive impact on employee performance. The result shows that good working environment andeffective communication system is essence to increase the employee performance. Hence, banks are recommended to focus more on better working environment and communication system in order to increase employee job performance and employee job satisfaction.
Likewise, team work has significant and positive impact on employee performance. Thus, bankshave to focus more on communication and employee team work to increase the employee job performance and employee job satisfaction. The study remains enough ground for the future researchers in the same topic. The future studies can be done by using both primary and secondary data so that along with determinants of employee performance, perception of employee regarding the employee job performance and employee job satisfaction can also be obtained. In addition to commercial banks, the future study may include other financial and non-financial sector such as development bank, finance companies, hotel and service industries, manufacturing industries, micro finance, insurance companies, hydro power companies that are listed in NEPSE to make such research work more reliable and valid. The results are thus not representative of all sectors of the economy. Hence, future studies are suggested to include significant number of observations from the sectors other than banks and financial institutions.
Factors affecting employee's performance at workplace in Nepalese commercial banks [printed text] / Sima Poudel, Author . - 2017 . - 105p. ; GRP/Thesis + 11/B.
Languages : English
Descriptors: Supervision of employees Class number: 658.3045 Abstract: Banking sector business in Nepal is most competitive sector where employee's performance is the only way out to beat the competition. It is therefore, necessary to find out the extent of job satisfaction in employees of banks of Nepal. In Nepal most of the public as well as private enterprises are failed due to the inefficient management. There are no much investigations are made till about the inefficiency and poor productivity of employees in this sector. Though the problems for poor job satisfaction are identified and analyzed but devices to prevent the employee's dissatisfaction are not adopted. A successful and highly productive business can be achieved by improving employee performances. Nowadays, the importance of employee performance for the success of organizations cannot be overstated. Employees are the human capital of organizations and their performance is a key indicator for organization to achieve its goals.Companies today are forced to compete and to act professionally in those harsh times; therefore, it is very important to have capable employees who can account on them to create competitive advantage.
This study investigates the impact of specific factors on employee job performance and employee job satisfaction of Nepalese commercial banks. The study has employed descriptive and causal comparative research design to estimate the relationship between dependent variable such as employee job performance and employee job satisfaction with independent variables (motivation, organizational culture, working environment, communication and team work). The study is based on primary sources of data. The primary data are used to extract the information from the employees regarding the perception of employee on the various factors affecting employee performance in Nepalese commercial banks. Altogether 20 commercial banks were selected for the study and total of 140 questionnaires were collected. To achieve the purpose of the study structured questionnaire was prepared.
The study reveals that bank employee ranked highest motivation as the most important factor affecting employee performance in Nepalese commercial banks. The correlation matrix shows that motivation is positively related to employee performance measured in terms of employee job performance and employee job satisfaction. Likewise, organizational culture is positively related to employee job performance and employee job satisfaction. Similarly, working environment is positively related to employee job performance and employee job satisfaction. Likewise, communication is positively related to employee job performance and employee job satisfaction. The result shows team work is positively correlated to employee job performance and employee job satisfaction.
The regression analysis reveals that motivation and organizational culture has positive relationship with employee performance indicating higher the level of motivation and better the organization culture, higher would be the employee performance. Hence the banks willing to increase employee job performance and employee job satisfaction are recommended to focus on motivation and organizational culture. The study also concludes that working environment and communication has significant positive impact on employee performance. The result shows that good working environment andeffective communication system is essence to increase the employee performance. Hence, banks are recommended to focus more on better working environment and communication system in order to increase employee job performance and employee job satisfaction.
Likewise, team work has significant and positive impact on employee performance. Thus, bankshave to focus more on communication and employee team work to increase the employee job performance and employee job satisfaction. The study remains enough ground for the future researchers in the same topic. The future studies can be done by using both primary and secondary data so that along with determinants of employee performance, perception of employee regarding the employee job performance and employee job satisfaction can also be obtained. In addition to commercial banks, the future study may include other financial and non-financial sector such as development bank, finance companies, hotel and service industries, manufacturing industries, micro finance, insurance companies, hydro power companies that are listed in NEPSE to make such research work more reliable and valid. The results are thus not representative of all sectors of the economy. Hence, future studies are suggested to include significant number of observations from the sectors other than banks and financial institutions.
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