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The impact of HR practices on employee motivation, satisfaction and loyalty in commercial banks of Nepal / Jyotshna Sharma
Title : The impact of HR practices on employee motivation, satisfaction and loyalty in commercial banks of Nepal Material Type: printed text Authors: Jyotshna Sharma, Author Publication Date: 2015 Pagination: 72p. Size: GRP/Thesis Accompanying material: 3/B General note: Including bibilography Languages : English Descriptors: Employee motivation
HRM practices
Job satisfactionKeywords: 'job performance employee motivation productivity business structures employee skills financial investments capital structure, labor management relations' Class number: 658.314 Abstract: Banking sector plays a vital role in every country. It helps the country to improve its economic sector. For commercial banking sector employees are the back-bone of the organization. To improve the facility of employees; banking sector should improve employee motivation, employee satisfaction and employee loyalty through HR practices. There are numerous evidence of developed countries impact of HR practices on employee motivation, satisfaction and loyalty. However, despite of several empirical evidences issues on impact of HR practices on employee’s motivation, satisfaction and loyalty are still unsolved in context of Nepalese banking sector. Therefore, this study attempts to identify the status of HR practices in Nepalese commercial banks.
The study aims to examine the impact of relationship on HR practices with employee motivation, satisfaction and loyalty. A questionnaire survey from previous studies and the relevant literature was completed by 180 respondents of 20 commercial banks of Kathmandu valley. Thus collected data were analyzed using excel and SPSS. The study is based on primary sources of data. The study used methods such as frequency distribution, mean, standard deviation, descriptive analysis, correlation analysis in order to analyze the data. Multiple regression analysis was also used to identify the impact of HR practices with employee motivation, satisfaction and loyalty.
The study revealed that 49.6 percent change in employee motivation is due to recruitment and selection followed by appraisal system by 6 percent. The regression analysis also revealed that 41.9 percent change on employee satisfaction is due to appraisal system followed by 17.9 percent on training and development. Moreover the regression analysis also revealed that 63.7 percent change on employee loyalty is due to recruitment and selection followed by 3 percent on compensation. This suggests that relationship HR practices are found to be positive with employee motivation, satisfaction and loyalty.
The study concludes that the relationship on HR practices variables are recruitment and selection, training and development, compensation, empowerment and appraisal system has a positive relationship with employee motivation, satisfaction and loyalty in Nepalese banks. All the various HR practices recruitment and selection have major impact on employee motivation and employee loyalty whereas training and development have major impact on employee satisfaction. Similarly, the factor that affects least is compensation and empowerment.
It is recommended, on this evidence that that all the variables of HR practices have positive impact on employee motivation, satisfaction and loyalty. Hence, the Nepalese commercial banks should create an environment to made organizational staff to motivate and satisfy so that they will be loyal towards the organization to show their work in effective and efficient ways.
The impact of HR practices on employee motivation, satisfaction and loyalty in commercial banks of Nepal [printed text] / Jyotshna Sharma, Author . - 2015 . - 72p. ; GRP/Thesis + 3/B.
Including bibilography
Languages : English
Descriptors: Employee motivation
HRM practices
Job satisfactionKeywords: 'job performance employee motivation productivity business structures employee skills financial investments capital structure, labor management relations' Class number: 658.314 Abstract: Banking sector plays a vital role in every country. It helps the country to improve its economic sector. For commercial banking sector employees are the back-bone of the organization. To improve the facility of employees; banking sector should improve employee motivation, employee satisfaction and employee loyalty through HR practices. There are numerous evidence of developed countries impact of HR practices on employee motivation, satisfaction and loyalty. However, despite of several empirical evidences issues on impact of HR practices on employee’s motivation, satisfaction and loyalty are still unsolved in context of Nepalese banking sector. Therefore, this study attempts to identify the status of HR practices in Nepalese commercial banks.
The study aims to examine the impact of relationship on HR practices with employee motivation, satisfaction and loyalty. A questionnaire survey from previous studies and the relevant literature was completed by 180 respondents of 20 commercial banks of Kathmandu valley. Thus collected data were analyzed using excel and SPSS. The study is based on primary sources of data. The study used methods such as frequency distribution, mean, standard deviation, descriptive analysis, correlation analysis in order to analyze the data. Multiple regression analysis was also used to identify the impact of HR practices with employee motivation, satisfaction and loyalty.
The study revealed that 49.6 percent change in employee motivation is due to recruitment and selection followed by appraisal system by 6 percent. The regression analysis also revealed that 41.9 percent change on employee satisfaction is due to appraisal system followed by 17.9 percent on training and development. Moreover the regression analysis also revealed that 63.7 percent change on employee loyalty is due to recruitment and selection followed by 3 percent on compensation. This suggests that relationship HR practices are found to be positive with employee motivation, satisfaction and loyalty.
The study concludes that the relationship on HR practices variables are recruitment and selection, training and development, compensation, empowerment and appraisal system has a positive relationship with employee motivation, satisfaction and loyalty in Nepalese banks. All the various HR practices recruitment and selection have major impact on employee motivation and employee loyalty whereas training and development have major impact on employee satisfaction. Similarly, the factor that affects least is compensation and empowerment.
It is recommended, on this evidence that that all the variables of HR practices have positive impact on employee motivation, satisfaction and loyalty. Hence, the Nepalese commercial banks should create an environment to made organizational staff to motivate and satisfy so that they will be loyal towards the organization to show their work in effective and efficient ways.
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Barcode Call number Media type Location Section Status 122/D 658.314 SHA Thesis/Dissertation Uniglobe Library Technology Available