Impact of customer satisfaction, customer retention , perceived quality on loyalty of the Nepalese commercial banks / Rina Gurung 

Public ISBD Title : Impact of customer satisfaction, customer retention , perceived quality on loyalty of the Nepalese commercial banks Material Type: printed text Authors: Rina Gurung, Author Publication Date: 2014 Pagination: 105p. Size: GRP/Thesis Accompanying material: 2/B General note: Includes bibliographies Languages : English Descriptors: Banking Banks Commercial banks Customers Financial institutions Nepal Keywords: 'banking systems  customer satisfaction  Case studies  customer retention  Nepal  commercial banks  banks' Class number: 332.12 Impact of customer satisfaction, customer retention , perceived quality on loyalty of the Nepalese commercial banks [printed text] / Rina Gurung, Author . - 2014 . - 105p. ; GRP/Thesis + 2/B. Includes bibliographies Languages : English Descriptors: Banking Banks Commercial banks Customers Financial institutions Nepal Keywords: 'banking systems  customer satisfaction  Case studies  customer retention  Nepal  commercial banks  banks' Class number: 332.12

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Barcode	Call number	Media type	Location	Section	Status
32/D	332.12 GUR	Thesis/Dissertation	Uniglobe Library	Social Sciences	Available

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