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Author Zeithamal, Valarie A |
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Service marketing: integrating customer focus across the firm / Zeithamal, Valarie A
Title : Service marketing: integrating customer focus across the firm Material Type: printed text Authors: Zeithamal, Valarie A, Author Edition statement: 6th ed Publisher: Delhi: Mc Graw Hill Publication Date: 2013 Pagination: 711p Size: Books Price: Rs.952 Languages : English Descriptors: Customer services
Professional -- marketing
Service industries - ManagementKeywords: 'customer services professions -- marketing service industries -- marketing' Class number: 658.8 Service marketing: integrating customer focus across the firm [printed text] / Zeithamal, Valarie A, Author . - 6th ed . - [S.l.] : Delhi: Mc Graw Hill, 2013 . - 711p ; Books.
Rs.952
Languages : English
Descriptors: Customer services
Professional -- marketing
Service industries - ManagementKeywords: 'customer services professions -- marketing service industries -- marketing' Class number: 658.8 Hold
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Barcode Call number Media type Location Section Status 4195 658.8 ZEI Books Uniglobe Library Technology Available 4196 658.8 ZEI Books Uniglobe Library Technology Available 4197 658.8 ZEI Books Uniglobe Library Technology Available 4198 658.8 ZEI Books Uniglobe Library Technology Available 4199 658.8 ZEI Books Uniglobe Library Technology Available 4200 658.8 ZEI Books Uniglobe Library Technology Available 4201 658.8 ZEI Books Uniglobe Library Technology Available 4202 658.8 ZEI Books Uniglobe Library Technology Available 4203 658.8 ZEI Books Uniglobe Library Technology Available 4204 658.8 ZEI Books Uniglobe Library Technology Available 4205 658.8 ZEI Books Uniglobe Library Technology Available Service marketing: integrating customer focus across the firm / Zeithamal, Valarie A
Title : Service marketing: integrating customer focus across the firm Material Type: printed text Authors: Zeithamal, Valarie A, Author Edition statement: 5th ed Publisher: Delhi: Tata Mc-Graw Hill Publication Date: 2011 Pagination: 763p Size: Books Price: Rs.920 Languages : English Descriptors: Customer services
Professional - marketing
Service industries -- marketingKeywords: 'customer services professions - marketing service industries - marketing' Class number: 658.8 Service marketing: integrating customer focus across the firm [printed text] / Zeithamal, Valarie A, Author . - 5th ed . - [S.l.] : Delhi: Tata Mc-Graw Hill, 2011 . - 763p ; Books.
Rs.920
Languages : English
Descriptors: Customer services
Professional - marketing
Service industries -- marketingKeywords: 'customer services professions - marketing service industries - marketing' Class number: 658.8 Hold
Place a hold on this item
Copies
Barcode Call number Media type Location Section Status 4105 658.8 ZEI Books Uniglobe Library Technology Available 4106 658.8 ZEI Books Uniglobe Library Technology Available 4107 658.8 ZEI Books Uniglobe Library Technology Available 4108 658.8 ZEI Books Uniglobe Library Technology Available 4109 658.8 ZEI Books Uniglobe Library Technology Available 4110 658.8 ZEI Books Uniglobe Library Technology Available 4111 658.8 ZEI Books Uniglobe Library Technology Available 4112 658.8 ZEI Books Uniglobe Library Technology Available 4113 658.8 ZEI Books Uniglobe Library Technology Available