| Title : | Impact of access to social networking sites on employee performance of Nepalese commercial banks | | Material Type: | printed text | | Authors: | Rina Dahal, Author | | Publication Date: | 2018 | | Pagination: | 128p. | | Size: | GRP/Thesis | | Accompanying material: | 11/B | | Languages : | English | | Descriptors: | Online social networks
| | Class number: | 302.302 | | Abstract: | Today, internet has provided a new paradigm for communication and empowered millions of people to network socially beyond the geographical proximity. It is growing as an important strategic tool among organizations. Social networking sites is the gathering place for a large pool of employees and consumers. Due to the interactive nature of social networking sites, organizations are building and maintaining social networking sites public pages to improve their social network salience, enhance interest in their organizations, and build relationships with the online public. Many studies revealed networking sites generally improves employees’ knowledge, communication skills, learning skills as well as collaboration skills, which is require to enhance the employee performance.
This study investigates the impact of access to social networking sites on employee job performance and employee commitment in Nepalese commercial banks. The study has employed descriptive and causal comparative research design to estimate the relationship between dependent variable such as employee job performance and employee commitment with independent variables (innovative behaviour, absenteeism, turnover intention, job satisfaction, communication, and knowledge sharing). The study is based on primary sources of data. The primary data are used to extract the information from the employees regarding the perception of employee on the various social networking factors affecting employee performance in Nepalese commercial banks. Altogether 18 commercial banks were selected for the study and total of 194 questionnaires were collected. To achieve the purpose of the study structured questionnaire was prepared.
The study reveals that bank employee ranked highest job satisfaction as the most important factor affecting employee performance in Nepalese commercial banks. The correlation matrix shows that innovative behaviour, job satisfaction, and knowledge sharing are positively correlated to employee job performance. On the other hand, turnover intention, absenteeism, and communication are negatively correlated to employee job performance. The results also shows that innovative behaviour, job satisfaction, communication and knowledge sharing are positively correlated to employee
x
commitment. On the other hand, turnover intention and absenteeism are negatively correlated to employee commitment.
The regression analysis reveals that job satisfaction, knowledge sharing has positive relationship with employee performance indicating higher the level of job satisfaction, and higher the knowledge sharing, higher would be the employee performance. Hence, the banks willing to increase employee job performance and employee commitment are recommended to focus on job satisfaction, and knowledge sharing. The study also concludes that innovative behaviour has significant positive impact on employee performance. The result shows that better innovative behaviour is essence to increase the employee performance. Hence, banks are recommended to focus more on better innovative behaviour in order to increase employee job performance and employee commitment.
Likewise, communication has positive impact on employee commitment. Thus, banks willing to increase employee commitment have to focus more on communication. However, the study found a negative impact of communication on employee job performance of commercial banks. Hence, the commercial banks willing to increase employee job performance should focus more on reducing communication at the work. Similarly, the study found a negative impact of turnover intention and absenteeism on employee performance of commercial banks. Hence, the commercial banks willing to increase employee performance should focus more on retention of employee and reducing absenteeism.
The study remains enough ground for the future researchers in the same topic. The future studies can be done by using both primary and secondary data. In addition to commercial banks, the future study may include other financial and non-financial sector such as development bank, insurance companies, finance companies, hotel and service industries, manufacturing industries, hydro power companies that are listed in NEPSE to make such research work more reliable and valid. The results are thus not representative of all sectors of the economy. Hence, future studies are suggested to include significant number of observations from the sectors other than banks and financial institutions. |
Impact of access to social networking sites on employee performance of Nepalese commercial banks [printed text] / Rina Dahal, Author . - 2018 . - 128p. ; GRP/Thesis + 11/B. Languages : English | Descriptors: | Online social networks
| | Class number: | 302.302 | | Abstract: | Today, internet has provided a new paradigm for communication and empowered millions of people to network socially beyond the geographical proximity. It is growing as an important strategic tool among organizations. Social networking sites is the gathering place for a large pool of employees and consumers. Due to the interactive nature of social networking sites, organizations are building and maintaining social networking sites public pages to improve their social network salience, enhance interest in their organizations, and build relationships with the online public. Many studies revealed networking sites generally improves employees’ knowledge, communication skills, learning skills as well as collaboration skills, which is require to enhance the employee performance.
This study investigates the impact of access to social networking sites on employee job performance and employee commitment in Nepalese commercial banks. The study has employed descriptive and causal comparative research design to estimate the relationship between dependent variable such as employee job performance and employee commitment with independent variables (innovative behaviour, absenteeism, turnover intention, job satisfaction, communication, and knowledge sharing). The study is based on primary sources of data. The primary data are used to extract the information from the employees regarding the perception of employee on the various social networking factors affecting employee performance in Nepalese commercial banks. Altogether 18 commercial banks were selected for the study and total of 194 questionnaires were collected. To achieve the purpose of the study structured questionnaire was prepared.
The study reveals that bank employee ranked highest job satisfaction as the most important factor affecting employee performance in Nepalese commercial banks. The correlation matrix shows that innovative behaviour, job satisfaction, and knowledge sharing are positively correlated to employee job performance. On the other hand, turnover intention, absenteeism, and communication are negatively correlated to employee job performance. The results also shows that innovative behaviour, job satisfaction, communication and knowledge sharing are positively correlated to employee
x
commitment. On the other hand, turnover intention and absenteeism are negatively correlated to employee commitment.
The regression analysis reveals that job satisfaction, knowledge sharing has positive relationship with employee performance indicating higher the level of job satisfaction, and higher the knowledge sharing, higher would be the employee performance. Hence, the banks willing to increase employee job performance and employee commitment are recommended to focus on job satisfaction, and knowledge sharing. The study also concludes that innovative behaviour has significant positive impact on employee performance. The result shows that better innovative behaviour is essence to increase the employee performance. Hence, banks are recommended to focus more on better innovative behaviour in order to increase employee job performance and employee commitment.
Likewise, communication has positive impact on employee commitment. Thus, banks willing to increase employee commitment have to focus more on communication. However, the study found a negative impact of communication on employee job performance of commercial banks. Hence, the commercial banks willing to increase employee job performance should focus more on reducing communication at the work. Similarly, the study found a negative impact of turnover intention and absenteeism on employee performance of commercial banks. Hence, the commercial banks willing to increase employee performance should focus more on retention of employee and reducing absenteeism.
The study remains enough ground for the future researchers in the same topic. The future studies can be done by using both primary and secondary data. In addition to commercial banks, the future study may include other financial and non-financial sector such as development bank, insurance companies, finance companies, hotel and service industries, manufacturing industries, hydro power companies that are listed in NEPSE to make such research work more reliable and valid. The results are thus not representative of all sectors of the economy. Hence, future studies are suggested to include significant number of observations from the sectors other than banks and financial institutions. |
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