Title :	Service quality, customer's satisfaction and customers' loyalty in commercial banks
Material Type:	printed text
Authors:	Manju Maharjan, Author
Publication Date:	2014
Pagination:	69p.
Size:	GRP/Thesis
Accompanying material:	3/B
General note:	Includes bibliographies
Languages :	English
Descriptors:	Customer satisfaction Banks Banks and banking Commercial banks Customer services Service quality
Keywords:	'service quality and customer satisfaction  customers  Nepal  commercial banks  banks'
Class number:	658.812

Service quality, customer's satisfaction and customers' loyalty in commercial banks [printed text] / Manju Maharjan, Author . - 2014 . - 69p. ; GRP/Thesis + 3/B.
Includes bibliographies
Languages : English

Descriptors:	Customer satisfaction Banks Banks and banking Commercial banks Customer services Service quality
Keywords:	'service quality and customer satisfaction  customers  Nepal  commercial banks  banks'
Class number:	658.812